Common causes of audio/video sync issues include:
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Bluetooth: Unlike wired headphones/speakers, Bluetooth devices can cause a noticeable delay between the video and the audio.
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Unnecessary computer activity: Close apps you’re not using. Close browser tabs you don’t need.
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Internet connection: Forte works best with a strong and steady internet connection (minimum download speed of 50 mbps and upload speed of 10 mbps). You can use fast.com or speedtest.net to test your internet connection.
The most common signal strength issue is due to the router being blocked by another object. If your router is near other electronics, or if there is another object (small or large, including floors and walls) between you and the router, try moving it to avoid connection disruptions. Sitting closer to your router always helps, and plugging your computer directly into your router via an ethernet cable is always the best option.